Refund policy
Refund Policy
At Heth, we want you to feel confident about every purchase. Our goal is for you to feel satisfied long after you receive your product. If your item arrives damaged, defective, or you are not satisfied with your experience, we’re here to help.
Contact Us
If you have any questions or concerns, please contact our support team:
Our team will review your request and assist you as quickly as possible.
Satisfaction Guarantee
Because everyone’s body is different, nutritional supplements may not produce the same results for every individual. In many cases, customers report noticeable benefits after 35–40 days of consistent use.
If you are not satisfied with your experience after using a Heth product, you may contact us by email to request a refund.
Please note that no medical or health claims are being made about our products. We simply want you to feel confident knowing that if you are dissatisfied, you can contact us and we will review your request.
Refund Conditions
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Refunds apply only to the product purchase price.
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Shipping costs are non-refundable.
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Refunds may not be granted to repeat or recurring refund requests, which may be determined based on email address, phone number, shipping address, name, or a combination of these identifiers.
Returns
Due to the ingestible nature of dietary supplements and our commitment to customer safety, we do not accept returned products. Refunds are handled through customer support after request review.
Our Mission
Heth — Stay golden，together.
Health supplements designed to support the lifestyle you deserve.